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Dermolife Academy is a vocational school offering 1- and 2-year study programs, accredited by the Ministry of Economy, Culture and Innovation.

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Information

Different client types in an aesthetics practice

Being an esthetician is one of the professions that requires you to be in some way like one psychologist with the client. Understanding from the way of expression to the language the body.

We have several types of clients:

1. Passionate type – Emotional, active, dynamic and fast-talking person. Emotionality is manifested through facial expressions, speech and gestures. They are precise with the schedules.

Advice: Create a relaxing environment with music in the background from classical to the modern.

2. Choleric type - Emotional person and very sensitive to reactions. There are reactions to immediate and sometimes aggressive.
Advice: Relaxing environment accompanied by melodic music. Ignore the expression the client.

3. Sentimental type – Emotional, active person, with habits in general, sensitive, dynamic i likes culture and art.
Advice: Establish a dialogue in classical, romantic music, touching films and stories of love

Nervous type - Inactive, sensitive person. This guy has a hard time listening, he is very tense and very critical. Eye movement is an indicator factor.

Advice: The dialogue starts more easily about the family, the work schedule and after a while, let it go the client to talk to give her the proper attention.

The "self-control" type - Self-controlling, active, traditional. Against new things, laughs and rarely cries, speaks slowly, always maintains control and has a cold gaze.

Advice: Don't change her physiognomy. Fulfill her wishes.

Apathetic type- Unmotivated, inactive, introverted. He has slow reactions and obeys quickly. This The client reacts very little to a new environment, so she asks to be given new things, but but, some basic conditions must be met to turn into a loyal customer.

Amorphous type- Unmotivated, inactive, extroverted.
There is a tendency to dress like a snob, they have a street talk, they are available and adapt easily new situations, they want to create social relationships.
Advice: You have to give the impression that you have the same lifestyle. In the conversation, leave it to choose. Make compliments without exaggerating.